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How flexible is your work place?

I recall a conversation with a young woman recently who wanted the opportunity to work from home one day a week. The only reason was that she travelled for an hour each way to and from work and she wanted to reduce the stress and be more productive with her time. She said that her supervising partner was not very keen on the idea at first but then she convinced him.

When I asked her how she smiled and said ‘I pointed out that most Fridays he left the office at lunch time to drive to the sunshine coast to go windsurfing’. Some might say that is a cheeky response, but she had a good relationship with him, and as she pointed out, she was planning on being available to clients and colleagues on her day at home, rather than in a wet suit on the water.flexibility

It was not that simple of course. While she overcame resistance, she had to make sure that her supervising partner, the other partners, her team members and clients were all going to benefit, or at least not be disadvantaged by the new arrangement, so she agreed to a two month trial period.

After two months her billable hours were better and communication had improved in the team, largely because she took responsibility for making sure everyone was informed of whatever they needed to know, and neither clients nor partners were the slightest bit concerned about her ‘absence’ from the office. In fact her supervising partner is now considering working from home on a Friday, from the sunshine coast, to save time driving!

Does she have a secret? This young woman is a very determined and focussed person and she provided her tips for making it work:

  • never assume the team knows what you are doing
  • over communicate if necessary
  • always prepare for your day away from the office on the day before
  • flexibility is a privilege so it is up to you to show how it can work and work well
  • practice reciprocity – if there are times you are needed to work longer hours or work in the office on your ‘at home’ day, then do it
  • put yourself in the shoes of your colleagues – what would you need to make it work?
  • Express gratitude to those assisting you, and often
  • communicate about problems and be open to many views

This is a good example of flexibility in action and how good communication can overcome even the toughest barriers. Do you have any advice for making flexible work, work?