Perspectives of a new employee

“To feel valued, to know, even if only once in a while, that you can do a job well is an absolutely marvelous feeling.” – Barbara Walters

Recently we had a new candidate come to us  ready to start looking for a new job.  She was unhappy with her current employer, we found her a new job quickly and months later she is very happy with her new employer.  It has nothing to do with the work she was, and is now, doing.  Let’s call her Sarah.

For Sarah, the reasons are simple:

Before she started – Employer 1 had not organised to finalise her employment  documents and she was not paid for over a month after she started.  Employer 2 had all documents sent to her, with clear instructions on completion, with plenty of time for her to return them before she started.

On her first day – Employer 1 had made no arrangements for Sarah to start. When she arrived, the receptionist did not know a new employee was starting that day.  She was taken to her desk which was not clean, to find that her new boss was not in that day, and no one knew what to do with her.  She sat at her desk alone that first day.  Employer 2 is a small organisation but had a short orientation planned including a buddy to show her around and answer any questions she had about the organisation and systems.  She was also given a small stationery pack with the basics she would need – writing pad, pens, post it notes, stapler etc.

For the first few months – Sarah enjoyed her work with Employer 1 but felt lonely.  Her boss barely spoke to her other than to give her work to do.  She never knew if she was doing a good job or not.  Her probation period came and went with no acknowledgment.  She didn’t receive any feedback.  The other people were nice enough – she just never felt like she belonged.  Her current employer arranged a fortnightly meeting just 5-10 minutes long, every two weeks to check up on how she was going and give her feedback, which was usually positive and always constructive.  She was also asked for feedback by her boss.  Her probation was marked with a letter given to her by her boss with a cake for morning tea to share with others in the office.

For all the similarities in work, salary, and location, these experiences were like chalk and cheese.

And the reason is that she was made to feel valued by her new employer.  The things that made her feel valued cost no more than a bit of time and a cake.  Who couldn’t afford that, for the sake of an engaged and loyal employee?