First impressions can be lasting impressions – The Employer – Part 2

In the previous blog post we talked about how first impressions are so very important for employees. Similarly for employers, the impression you give to new starters will be a lasting one of you as an employer. Here are some of the things you can do to create a good impression with your employees, and help ensure that they continue to look forward to coming to work:

  • Make sure whoever is on reception knows who is coming and what their name is so they can be welcomed accordingly.
  • A large organisation will have (or should have) a formal orientation program. If you are a smaller organisation, or don’t have an orientation program, a small welcome pack which contains stationery, a list of commonly used phone numbers and a floor plan is a really good start.
  • Have someone show them around the office so they can familiarise themselves with the important things like fire escapes (!), bathrooms, and the chocolate dispensing machine.Thank you!
  • Make sure that whatever desk your employee is sitting at has been cleaned and ready for them to use. There is only one thing more dispiriting for new employees to come into an office and find that the belongings of the previous occupant are still at their desk and that no one has been told they are starting!
  • Make time – make sure your new employee is given time by their immediate supervisor to have the role explained and answer any questions the employee might have.
  • Set calendar appointments for probation reviews so that the employee knows when to expect those meetings and how to prepare for them.
  • Assign a buddy – if the organisation is a large one, assign a buddy for your new employee so that they have a peer they can turn to if they have any questions.
  • Say thank you – nothing brightens the day for a new employee than having the boss say “thank you”, even for the smallest things.
  • Wrap up – at the end of your new employee’s first week make sure you take the time to sit down with them and just ask them how they found it and if they have any questions they need answered.

Remember – It’s the little things that count.